Terms & Conditions

DEFINITIONS

The general terms and conditions set forth below will apply to all promotional activities and sales of goods and services by WORKPAGE MARKET), through the online store workpage market to the User / Buyer (natural or legal person). The general terms and conditions may be modified at any time by workpage.ro under the condition of observing the legal provisions.

Thus, the terms below will have the following meaning:

WEBSITE / SITE (workpage - market): represents the website that has the internet address https://workpage.ro, through which the User has access to information on products, services offered or provided and promotions / information / promotion campaigns for these, carried out by workpage.ro.

GOODS and SERVICES: any product or service, including the documents and services mentioned on the website and in the Order, to be provided by the Seller, the Buyer.

SPECIFICATIONS: all specifications and / or descriptions of the Goods and Services as specified in workpage.ro as well as in its information / promotion materials, provided by the seller / manufacturer, or by users / buyers, or as they appear in the Order .

USER: represents the person who accesses workpage.ro, for private or professional purposes and who has accepted the TERMS and CONDITIONS of this website.

SELLER: - WORKPAGE.RO, having its registered office in Voluntari, street no, bl A13,, registered at the Bucharest Trade Register with number J /, CUI RO.

BUYER: natural person / legal person or other legal entity that issues an Order through workpage.ro.

ORDER: an electronic document that intervenes as a form of communication between the Seller and the Buyer by which the Seller agrees to deliver the Goods and Services and the Buyer agrees to receive these Goods and Services and make payment thereof.

CONTRACT: an Order confirmed by the Seller.

INTELLECTUAL PROPERTY RIGHTS: all intangible rights such as know-how, copyright and other associated rights, database rights, design rights, model rights, patents, trademarks and domain name registrations for any of the the ones above.

TRADEMARKS: represent the registered trademarks of WORKPAGE.RO or which are used by WORKPAGE in compliance with Law 84/1998 on trademarks and geographical indications

ABUSE: represents the use of workpage.ro in a manner contrary to the stated purpose and practice in the field, regulations and legislation in force or in any other way that may cause harm to workpage.ro, its owners / legal owners and any other partner with which there is a contract in this regard.

The content of the workpage.ro site

The information presented on workpage.ro is informative and may be modified by the Seller, without prior notice.

Product descriptions may be incomplete but the Seller makes efforts to present the most relevant information so that the product can be used in the parameters for which it was purchased.

The images of the products are presented on workpage.ro as an example, and the delivered products may differ from the images in any way, due to the modification of the characteristics and design without prior notice by the manufacturers.

Any specific data regarding the stock and the condition of the displayed products can be obtained by contacting the Seller by email / phone at the contact details in the Contact section of workpage.ro.

Promotions and campaigns

The promotions and campaigns presented on workpage.ro can be valid in workpage.ro and in Workpage stores in Romania.

The promotions and campaigns presented on workpage.ro are valid for the period of time mentioned in the promotional materials and in the regulations, where applicable, these being valid within the limits of the allocated available stocks.

Product prices

The prices of the products and services displayed within the workpage.ro site include T.V.A. according to the law in force.

The final price at which the Buyer can purchase the products is considered the one in the Order confirmed by the Seller, except for situations of stock depletion or error that affect the price (cf. paragraph Orders).

Prior to order confirmation, prices are subject to change without notice.

commands

By launching a telephone or electronic Order on the workpage.ro website, the Buyer agrees with the form of communication (telephone, SMS or e-mail) through which the Seller carries out its operations.

The order will be composed of the following information:

a. Order / Pre-order (together with clear information on billing data) and its specific conditions

b. Buyer Specifications (where applicable)

If the Seller confirms the Order, this will imply a full acceptance of the Termsi CONDITIONS of this website.

SELLER: - WORKPAGE.RO, having its registered office in Voluntari, street no, bl A13,, registered at the Bucharest Trade Register with number J /, CUI RO.

BUYER: natural person / legal person or other legal entity that issues an Order through workpage.ro.

CONTRACT: an Order confirmed by the Seller.

TRADEMARKS: represent the registered trademarks of WORKPAGE.RO or which are used by WORKPAGE in compliance with Law 84/1998 on trademarks and geographical indications

ABUSIVE USE: represents the use of workpage.ro in a manner contrary to the stated purpose and practice in the field, regulations and legislation in force or in any other way that may harm workpage.ro, its owners / legal owners and any other partner with which there is a contract in this regard.

The content of the workpage.ro site

The information presented on workpage.ro is informative and may be modified by the Seller, without prior notice.

Product descriptions may be incomplete but the Seller makes efforts to present the most relevant information so that the product can be used in the parameters for which it was purchased.

The images of the products are presented on workpage.ro by way of example, and the delivered products may differ from the images in any way, due to changes in features and design without prior notice by the manufacturers.

Promotions and campaigns

The promotions and campaigns presented on workpage.ro can be valid in workpage.ro and in Workpage stores in Romania.

Product prices

The prices of the products and services displayed within the workpage.ro site include T.V.A. according to the law in force.

Prior to order confirmation, prices are subject to change without notice.

Commands

The order will be composed of the following information:

a. Order / Pre-order (together with clear information on billing data) and its specific conditions

b. Buyer Specifications (where applicable)

If the Seller confirms the Order, this will imply a full acceptance of the Order Terms by the Buyer. Acceptance of the Order by the Seller is considered completed when there is an electronic confirmation (e-mail or SMS) from the Seller to the Buyer, without requiring an acknowledgment of receipt from the latter.

The Seller does not consider at any time an unconfirmed Order as having the value of a Contract.

The Buyer accepts and agrees that there is no contract in the absence of confirmation of the order issued by the Seller.

Order confirmation is done by phone or electronically (e-mail or SMS).

In case of running out of stock for the ordered product, before completing the order, the workpage.ro representative will be able to offer alternatives by presenting other similar products in terms of appearance and technical specifications with the ordered product, if there are alternatives for the ordered product.

In case of exhaustion of stock before order completion and lack of an alternative to the ordered product, the Order can be canceled without penalty, even if it was confirmed by the Seller, but not before the Buyer's announcement of this fact.

In case of possible operation errors of workpage.ro or the management system, including human errors, as a result of which the price is modified, resulting in a derisory price or lower, not in accordance with the average selling price set by the Seller for that period, The seller reserves the right to cancel the Order placed and customers who have placed orders will be informed by phone / email / SMS about this. The buyer accepts and agrees that he will not have the right of opposition or any other claims on the products that have been the subject of orders that are the result, include / contain operating errors, including human errors.

Pre-order is an Order with special status for a product to be launched and can be purchased before launch / physical availability in the Seller's stock. The pre-order will have the same steps as a normal Order, the only difference being the delivery time which will be established depending on the availability of the product and will be communicated by the Seller to the Buyer at the time of pre-order registration and any modification. The Manufacturer reserves the right to change without notice the launch date and the price of the product which entitles the Seller to change at any time and unilaterally this information on the website.

The Seller also has the right to modify the initial conditions of the pre-order, but only after informing the Buyer about this aspect and receiving his consent for the new applicable conditions.

The seller is not considered guilty and cannot be charged penalties for non-compliance with the initial conditions or for changes in the initial conditions of the pre-order, if they are imposed by the new conditions offered by the Manufacturer.

The buyer has the right to cancel a pre-order at any time and if it has already been paid, the amount will be returned in full.

The distance contract

The Seller does not consider at any time an unconfirmed Order as having the value of a Contract.

The date of concluding the distance sales contract between workpage.ro and the client is considered the date of the fiscal invoice issued by the Seller.

The present general terms and conditions will be the basis of the concluded Contract, in their completion being the Warranty Certificate issued by the manufacturer, importer or distributor as the case may be.

The Seller cannot be held liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller's fulfillment of any of its obligations under the Order and implicitly the Contract and for damages resulting from the use of Goods and Services after delivery , in particular for the loss of products or documents.

Billing

The price, the method and the term of payment, as well as the term of delivery are specified in the Order.

The Seller will issue to the Buyer an invoice for the Goods and Services delivered according to the conditions provided in the Order, the obligation of the Buyer being to provide all the information necessary to issue the invoice according to the legislation in force.

The payment

The payment of the ordered products can be made according to the payment methods accepted by the Seller and the conditions imposed by the financier in case of payments made by bank card or credit.

In case of online payment, after the successful registration of the order, the value of the products will be blocked in the Buyer's account, and will be collected by the Seller only after the order is confirmed.

If the ordered products are not available and the payment has been completed, the money will be returned in full on the card, without any additional commission. The steps for reimbursing the money in this case are the responsibility of the Seller, who is not responsible for the term in which this reimbursement is made, this aspect being the responsibility of the Buyer's bank whose financial instrument was used.

The seller is not responsible for the policy and commercial conditions granted by the financiers whose financial payment instruments are used for the payment of orders placed at workpage.ro.

In case of errors occurred during the payment process, the Seller has no obligation to make the delivery, the only task being to inform the Buyer of the fact that the payment process has not been completed. The Seller is not obliged to investigate the reason for the error but may provide support to the Buyer within the limits of its availability, capacity and liability.

In the case of online payment by card, the data is processed exclusively by authorized payment processors.

workpage.ro does NOT store information about your card.

Delivery

The Seller may assign and / or subcontract a third party for services related to the fulfillment of the order, with the information of the Buyer, without the need for his consent.

The Seller will ensure the proper packaging of the Goods and Services and will ensure the transmission of the accompanying documents.

Delivery times usually vary between 2 and 5 working days, depending on the location of the products and the delivery address. Rarely, the delivery period may exceed 5 working days up to the legal term of 30 days, except in cases of force majeure, including cases related to supply, as they are defined by the legislation in force in Romania.

The maximum value of the Seller's obligations towards the Buyer in case of non-delivery or improper delivery is the value of the amounts collected by the Seller from the respective Buyer. Penalties or interest are excluded.

Acceptance and transfer of ownership

Acceptance will be made when the Goods and Services comply with the technical characteristics mentioned in the Order.

If the Buyer discovers that the delivered Products or the Services provided do not comply with the technical specifications, he has the right to request the conformity of the Products and Services according to the legislation in force on the Romanian territory at the date of concluding the Contract.

Ownership of the Goods and Services will be transferred upon delivery, after payment by the Buyer, to the location indicated in the Order (meaning by completion of delivery - the signature of receipt of the transport document provided by the courier).

Right of withdrawal

The consumer has a period of 14 days to withdraw from a distance contract or from a contract outside the commercial premises, without having to justify the withdrawal decision.

The following are exempted from the right of withdrawal in respect of distance and off-premises contracts, but not limited to:

a) service contracts, after the full provision of the services, if the execution started with the prior express consent of the consumer and after he has confirmed that he has become aware that he will lose his right of withdrawal after the full execution of the contract by professional;

b) the supply of products or services whose price depends on the fluctuations on the financial market that the Seller cannot control and which may take place during the withdrawal period;

c) the supply of products made according to the specifications presented by the consumer or clearly customized;

d) the supply of products that are likely to deteriorate or expire rapidly;

e) the supply of sealed products which cannot be returned for reasons of health protection or hygiene and which have been unsealed by the consumer;

f) the supply of products which are, after delivery, according to nature f) the supply of products which are, after delivery, according to their nature, inseparably mixed with other elements.

The withdrawal period expires within 14 days from:

a) the date of concluding the contract, in the case of service contracts;

b) the day on which the consumer or a third party, other than the carrier and which is indicated by the consumer, enters into physical possession of the products, in the case of sales contracts, or:

(i) where the consumer orders in a single order multiple products to be delivered separately, the day on which the consumer or a third party, other than the carrier and indicated by the consumer, takes physical possession of the last product;

(ii) in the case of delivery of a product consisting of several lots or parts, the day on which the consumer or a third party, other than the carrier, and which is indicated by the consumer, takes physical possession of the last product or part;

(iii) in the case of contracts for the periodic delivery of products for a specified period, the day on which the consumer or a third party, other than the carrier and which is indicated by the consumer, takes physical possession of the first product;

Unless the Seller has offered to collect the products himself, the consumer returns the products or hands them to the Seller or to a person authorized by the Seller to receive the products, without undue delay and within 14 days from the date on which he communicated The seller's decision to withdraw from the contract.

The deadline is met if the products are returned by the consumer before the expiration of the 14-day period.

The consumer only bears the direct costs of returning the products, unless the Seller agrees to bear those costs or the Seller has not informed the consumer that these costs must be borne by the consumer. In the case of off-premises contracts, in which case the products were delivered to the consumer's home at the time of the conclusion of the contract, the Seller takes over the products at his expense if the products, by their nature, cannot be returned normally by post.

The consumer is only responsible for the diminution of the value of the products resulting from their handling, other than what is necessary to determine the nature, characteristics and functioning of the products.

Return of products

workpage.ro offers the possibility to return the products within 14 days in the following situations:

· Product that does not comply with the specifications on the site. If the ordered product proves not to comply with the specifications in the offer, the Consumer may request its return for replacement or full refund of the value. The possibility of return is NOT granted to products that have non-functionalities due to improper handling and / or installation, use not in accordance with the instructions for use, changes in the original condition of the product, natural influences or improper storage. If the replacement is agreed with a product of a higher value, the consumer will pay the difference, respectively if the value is lower, the consumer will receive a partial refund up to the value of the replacement product.

The return and transport costs for the replacement product, if any, are borne by workpage.ro if the product has non-conformities resulting from the manufacturing process, handling and packaging until delivery to the customer. In any other situation the transport costs for the initial return to the Seller and the eventual transport back to the Consumer are borne by the Consumer.

Products that cannot be returned for reasons of health protection or hygiene and that have been unsealed by the Consumer will not be accepted as a return. In the case of products that show signs of use, based on a service report, the Consumer will be refunded the value of the product from which the value of wear will be deducted (which exceeds the normal wear and tear, determined by the product test).

· Products that were delivered incorrectly or without all the related components / accessories. The delivery of other products than those requested must be reported to the representatives of workpage.ro, and the Consumer will refuse to receive the product. The consumer can request its return for replacement, and if the product is no longer in stock, he can opt for replacement with a similar product or full refund of the value. If the replacement is agreed with a product of a higher value, the consumer will pay the difference, respectively if the value is lower, the consumer will receive a partial refund up to the value of the replacement product.

Return and shipping costs for the replacement product, if any, are borne by workpage.ro.

The renunciation of the purchase within 14 days from the receipt of the product is applicable only to the individual consumer customers who have purchased the product at a distance respecting the conditions of the Emergency Ordinance no. 34/2014 on consumer rights in contracts concluded with professionals, as well as for amending and supplementing some normative acts (Right of withdrawal). The deadline is met if the products are sent back before the expiration of the 14 calendar day period.

Products purchased by a legal entity can be returned within 2 days of purchase only if they have manufacturing defects or if they are defective.

The consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason, within 14 days from the receipt of the product or, in the case of services, from the conclusion of the contract.

The conclusion of the sale-purchase contract takes place at the time of issuing the fiscal invoice (this document takes the place of the contract according to Romanian legislation) and not when placing the order or sending by email (or other means of communication) the automatic confirmation of receipt of the order.

Returned products must be in the same condition in which they were delivered (have all the accessories and documents that accompanied them at the initial delivery, without physical changes, blows, scratches, shards, shocks, traces of use and / or interventions unauthorized, etc.).

The refund of the value of the returned products will be made within 14 days from the date of withdrawal after checking the condition of the returned products, and is possible by bank transfer or in any of the Workpage stores. The refund will not include the cost of the initial transport if the purchase benefited from this facility (this being borne by the Consumer).

If the refund of products or a product, in the case of orders with multiple products, from an Order that benefited from free shipping causes the total value of the initial order to fall below the value eligible for free shipping from the total value to be refunded, the value of the shipment will be retained. initial.

In order to exercise your right of withdrawal you must inform us of your decision to withdraw from this contract, using an unequivocal statement sent by e-mail / mail.

· E-mail address for communication of notifications: administrator@workpage.ro

· Postal address for return: Workpage - Str., Postal code 077190, city Voluntari, Ilfov

The provisions of GEO 34/2014 apply in addition.

Product warranty

All products sold by the workpage.ro site benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the producers. The products are new (except for resealed products if applicable), in the original packaging, as appropriate, and come from sources authorized by each manufacturer.

In the case of products sold and delivered by workpage.ro, the warranty certificates are issued by workpage.ro for all product categories. The lack of the product warranty certificate must be reported within a maximum of 48 hours from the receipt of the goods at the address administrator@workpage.ro or at the telephone number 021.123.456 between Monday and Friday from 09.00 to 18.00. Any subsequent referral will not be considered.

The warranty certificate can be checked here.

Communication with the User / Buyer

The assumed official communication of the User / Buyer with workpage.ro can be done through the contact data in the Contact section depending on the specifics of the communication and by posting the opinions regarding the products in the product comment areas.

Workpage.ro reserves the inalienable right to exclude or ignore from official channels of communication, opinions or addresses that contain insults or inappropriate language.

The seller has full freedom to manage the information received without having to bring justifications for it.

The official assumed communication of the Seller with the User / Buyer will be made through the contact data provided by them. if the User / Buyer does not provide a minimum of information (at least a valid telephone number) in order to be contacted, the Seller is not obliged to take additional steps to identify him and gives him the right not to respond to requests respectively or not to honor the orders registered with incomplete data.

The seller is not responsible for the damages created as a result of the non-functioning of workpage.ro for any reason, as well as for those resulting from the impossibility of accessing certain links published on the site.

Fraud

The user undertakes to access and use workpage.ro for purposes and by means that do not constitute an abusive use.

Any attempt to access the personal data of another user, to modify the content of the site or to affect the performance of the server on which the site runs, will be considered an attempt to defraud the site and will entitle workpage.ro to to request the competent bodies to initiate criminal proceedings against the person or persons who attempted these acts.

Major force

Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to a force majeure event. Force majeure is the unpredictable event, beyond the control of the parties and which cannot be avoided as it is defined by the Romanian legislation in force at the time of the force majeure event.

Applicable Law and Jurisdiction

This document is subject to Romanian law.

Any disputes between workpage.ro and Users / Clients / Buyers will be settled amicably or, if this resolution will not be possible, will be resolved by the competent Romanian courts.

See also the Privacy and Data Security Policy.

WORKPAGE.RO