Terms & Conditions
Terms & Conditions
DEFINITIONS
The
general terms and conditions set forth below will apply to all promotional
activities and sales of goods and services by WORKPAGE MARKET), through the
online store workpage market to the User / Buyer (natural or legal person). The
general terms and conditions may be modified at any time by workpage.ro under
the condition of observing the legal provisions.
Thus,
the terms below will have the following meaning:
WEBSITE
/ SITE (workpage - market): represents the website that has the internet
address https://workpage.ro, through which the User has access to information
on products, services offered or provided and promotions / information /
promotion campaigns for these, carried out by workpage.ro.
GOODS
and SERVICES: any product or service, including the documents and services
mentioned on the website and in the Order, to be provided by the Seller, the
Buyer.
SPECIFICATIONS:
all specifications and / or descriptions of the Goods and Services as specified
in workpage.ro as well as in its information / promotion materials, provided by
the seller / manufacturer, or by users / buyers, or as they appear in the Order
.
USER:
represents the person who accesses workpage.ro, for private or professional
purposes and who has accepted the TERMS and CONDITIONS of this website.
SELLER:
- WORKPAGE.RO, having its registered office in Voluntari, street no, bl A13,,
registered at the Bucharest Trade Register with number J /, CUI RO.
BUYER:
natural person / legal person or other legal entity that issues an Order
through workpage.ro.
ORDER:
an electronic document that intervenes as a form of communication between the
Seller and the Buyer by which the Seller agrees to deliver the Goods and
Services and the Buyer agrees to receive these Goods and Services and make
payment thereof.
CONTRACT:
an Order confirmed by the Seller.
INTELLECTUAL
PROPERTY RIGHTS: all intangible rights such as know-how, copyright and other
associated rights, database rights, design rights, model rights, patents,
trademarks and domain name registrations for any of the the ones above.
TRADEMARKS:
represent the registered trademarks of WORKPAGE.RO or which are used by
WORKPAGE in compliance with Law 84/1998 on trademarks and geographical
indications
ABUSE:
represents the use of workpage.ro in a manner contrary to the stated purpose
and practice in the field, regulations and legislation in force or in any other
way that may cause harm to workpage.ro, its owners / legal owners and any other
partner with which there is a contract in this regard.
The
content of the workpage.ro site
The
information presented on workpage.ro is informative and may be modified by the
Seller, without prior notice.
Product
descriptions may be incomplete but the Seller makes efforts to present the most
relevant information so that the product can be used in the parameters for
which it was purchased.
The
images of the products are presented on workpage.ro as an example, and the
delivered products may differ from the images in any way, due to the
modification of the characteristics and design without prior notice by the
manufacturers.
Any
specific data regarding the stock and the condition of the displayed products
can be obtained by contacting the Seller by email / phone at the contact
details in the Contact section of workpage.ro.
Promotions
and campaigns
The
promotions and campaigns presented on workpage.ro can be valid in workpage.ro
and in Workpage stores in Romania.
The
promotions and campaigns presented on workpage.ro are valid for the period of
time mentioned in the promotional materials and in the regulations, where
applicable, these being valid within the limits of the allocated available
stocks.
Product
prices
The
prices of the products and services displayed within the workpage.ro site
include T.V.A. according to the law in force.
The
final price at which the Buyer can purchase the products is considered the one
in the Order confirmed by the Seller, except for situations of stock depletion
or error that affect the price (cf. paragraph Orders).
Prior
to order confirmation, prices are subject to change without notice.
commands
By
launching a telephone or electronic Order on the workpage.ro website, the Buyer
agrees with the form of communication (telephone, SMS or e-mail) through which
the Seller carries out its operations.
The
order will be composed of the following information:
a.
Order / Pre-order (together with clear information on billing data) and its
specific conditions
b.
Buyer Specifications (where applicable)
If
the Seller confirms the Order, this will imply a full acceptance of the Termsi
CONDITIONS of this website.
SELLER:
- WORKPAGE.RO, having its registered office in Voluntari, street no, bl A13,,
registered at the Bucharest Trade Register with number J /, CUI RO.
BUYER:
natural person / legal person or other legal entity that issues an Order
through workpage.ro.
ORDER:
an electronic document that intervenes as a form of communication between the
Seller and the Buyer by which the Seller agrees to deliver the Goods and
Services and the Buyer agrees to receive these Goods and Services and make
payment thereof.
CONTRACT:
an Order confirmed by the Seller.
INTELLECTUAL
PROPERTY RIGHTS: all intangible rights such as know-how, copyright and other
associated rights, database rights, design rights, model rights, patents,
trademarks and domain name registrations for any of the the ones above.
TRADEMARKS:
represent the registered trademarks of WORKPAGE.RO or which are used by
WORKPAGE in compliance with Law 84/1998 on trademarks and geographical
indications
ABUSIVE
USE: represents the use of workpage.ro in a manner contrary to the stated
purpose and practice in the field, regulations and legislation in force or in
any other way that may harm workpage.ro, its owners / legal owners and any
other partner with which there is a contract in this regard.
The
content of the workpage.ro site
The
information presented on workpage.ro is informative and may be modified by the
Seller, without prior notice.
Product
descriptions may be incomplete but the Seller makes efforts to present the most
relevant information so that the product can be used in the parameters for
which it was purchased.
The
images of the products are presented on workpage.ro by way of example, and the
delivered products may differ from the images in any way, due to changes in
features and design without prior notice by the manufacturers.
Any
specific data regarding the stock and the condition of the displayed products
can be obtained by contacting the Seller by email / phone at the contact
details in the Contact section of workpage.ro.
Promotions and campaigns
The
promotions and campaigns presented on workpage.ro can be valid in workpage.ro
and in Workpage stores in Romania.
The
promotions and campaigns presented on workpage.ro are valid for the period of
time mentioned in the promotional materials and in the regulations, where
applicable, these being valid within the limits of the allocated available
stocks.
Product prices
The
prices of the products and services displayed within the workpage.ro site
include T.V.A. according to the law in force.
The
final price at which the Buyer can purchase the products is considered the one
in the Order confirmed by the Seller, except for situations of stock depletion
or error that affect the price (cf. paragraph Orders).
Prior
to order confirmation, prices are subject to change without notice.
Commands
By
launching a telephone or electronic Order on the workpage.ro website, the Buyer
agrees with the form of communication (telephone, SMS or e-mail) through which
the Seller carries out its operations.
The
order will be composed of the following information:
a.
Order / Pre-order (together with clear information on billing data) and its
specific conditions
b.
Buyer Specifications (where applicable)
If
the Seller confirms the Order, this will imply a full acceptance of the Order
Terms by the Buyer. Acceptance of the Order by the Seller is considered
completed when there is an electronic confirmation (e-mail or SMS) from the
Seller to the Buyer, without requiring an acknowledgment of receipt from the
latter.
The
Seller does not consider at any time an unconfirmed Order as having the value
of a Contract.
The
Buyer accepts and agrees that there is no contract in the absence of
confirmation of the order issued by the Seller.
Order
confirmation is done by phone or electronically (e-mail or SMS).
In
case of running out of stock for the ordered product, before completing the
order, the workpage.ro representative will be able to offer alternatives by
presenting other similar products in terms of appearance and technical
specifications with the ordered product, if there are alternatives for the
ordered product.
In
case of exhaustion of stock before order completion and lack of an alternative
to the ordered product, the Order can be canceled without penalty, even if it
was confirmed by the Seller, but not before the Buyer's announcement of this
fact.
In
case of possible operation errors of workpage.ro or the management system,
including human errors, as a result of which the price is modified, resulting
in a derisory price or lower, not in accordance with the average selling price
set by the Seller for that period, The seller reserves the right to cancel the
Order placed and customers who have placed orders will be informed by phone /
email / SMS about this. The buyer accepts and agrees that he will not have the
right of opposition or any other claims on the products that have been the
subject of orders that are the result, include / contain operating errors,
including human errors.
Pre-order
is an Order with special status for a product to be launched and can be
purchased before launch / physical availability in the Seller's stock. The
pre-order will have the same steps as a normal Order, the only difference being
the delivery time which will be established depending on the availability of
the product and will be communicated by the Seller to the Buyer at the time of
pre-order registration and any modification. The Manufacturer reserves the
right to change without notice the launch date and the price of the product
which entitles the Seller to change at any time and unilaterally this
information on the website.
The
Seller also has the right to modify the initial conditions of the pre-order,
but only after informing the Buyer about this aspect and receiving his consent
for the new applicable conditions.
The
seller is not considered guilty and cannot be charged penalties for
non-compliance with the initial conditions or for changes in the initial
conditions of the pre-order, if they are imposed by the new conditions offered
by the Manufacturer.
The
buyer has the right to cancel a pre-order at any time and if it has already
been paid, the amount will be returned in full.
The distance contract
The
Seller does not consider at any time an unconfirmed Order as having the value
of a Contract.
The
date of concluding the distance sales contract between workpage.ro and the
client is considered the date of the fiscal invoice issued by the Seller.
The
present general terms and conditions will be the basis of the concluded
Contract, in their completion being the Warranty Certificate issued by the
manufacturer, importer or distributor as the case may be.
The
Seller cannot be held liable for damages of any kind that the Buyer or any
third party may suffer as a result of the Seller's fulfillment of any of its
obligations under the Order and implicitly the Contract and for damages resulting
from the use of Goods and Services after delivery , in particular for the loss
of products or documents.
Billing
The
price, the method and the term of payment, as well as the term of delivery are
specified in the Order.
The
Seller will issue to the Buyer an invoice for the Goods and Services delivered
according to the conditions provided in the Order, the obligation of the Buyer
being to provide all the information necessary to issue the invoice according
to the legislation in force.
The payment
The
payment of the ordered products can be made according to the payment methods
accepted by the Seller and the conditions imposed by the financier in case of
payments made by bank card or credit.
In
case of online payment, after the successful registration of the order, the
value of the products will be blocked in the Buyer's account, and will be
collected by the Seller only after the order is confirmed.
If
the ordered products are not available and the payment has been completed, the
money will be returned in full on the card, without any additional commission.
The steps for reimbursing the money in this case are the responsibility of the
Seller, who is not responsible for the term in which this reimbursement is
made, this aspect being the responsibility of the Buyer's bank whose financial
instrument was used.
The
seller is not responsible for the policy and commercial conditions granted by
the financiers whose financial payment instruments are used for the payment of
orders placed at workpage.ro.
In
case of errors occurred during the payment process, the Seller has no
obligation to make the delivery, the only task being to inform the Buyer of the
fact that the payment process has not been completed. The Seller is not obliged
to investigate the reason for the error but may provide support to the Buyer
within the limits of its availability, capacity and liability.
In
the case of online payment by card, the data is processed exclusively by
authorized payment processors.
workpage.ro
does NOT store information about your card.
Delivery
The
Seller may assign and / or subcontract a third party for services related to
the fulfillment of the order, with the information of the Buyer, without the
need for his consent.
The
Seller will ensure the proper packaging of the Goods and Services and will
ensure the transmission of the accompanying documents.
Delivery
times usually vary between 2 and 5 working days, depending on the location of
the products and the delivery address. Rarely, the delivery period may exceed 5
working days up to the legal term of 30 days, except in cases of force majeure,
including cases related to supply, as they are defined by the legislation in
force in Romania.
The
maximum value of the Seller's obligations towards the Buyer in case of
non-delivery or improper delivery is the value of the amounts collected by the
Seller from the respective Buyer. Penalties or interest are excluded.
Acceptance and transfer of ownership
Acceptance
will be made when the Goods and Services comply with the technical
characteristics mentioned in the Order.
If
the Buyer discovers that the delivered Products or the Services provided do not
comply with the technical specifications, he has the right to request the
conformity of the Products and Services according to the legislation in force
on the Romanian territory at the date of concluding the Contract.
Ownership
of the Goods and Services will be transferred upon delivery, after payment by
the Buyer, to the location indicated in the Order (meaning by completion of
delivery - the signature of receipt of the transport document provided by the
courier).
Right of withdrawal
The
consumer has a period of 14 days to withdraw from a distance contract or from a
contract outside the commercial premises, without having to justify the
withdrawal decision.
The
following are exempted from the right of withdrawal in respect of distance and
off-premises contracts, but not limited to:
a) service contracts, after the full provision of the services, if the
execution started with the prior express consent of the consumer and after he
has confirmed that he has become aware that he will lose his right of
withdrawal after the full execution of the contract by professional;
b) the supply of products or services whose price depends on the
fluctuations on the financial market that the Seller cannot control and which
may take place during the withdrawal period;
c) the supply of products made according to the specifications presented
by the consumer or clearly customized;
d) the supply of products that are likely to deteriorate or expire
rapidly;
e) the supply of sealed products which cannot be returned for reasons of
health protection or hygiene and which have been unsealed by the consumer;
f) the supply of products which are, after delivery, according to nature
f) the supply of products which are, after delivery, according to their nature,
inseparably mixed with other elements.
The withdrawal period expires within 14 days from:
a) the date of concluding the contract, in the case of service
contracts;
b) the day on which the consumer or a third party, other than the
carrier and which is indicated by the consumer, enters into physical possession
of the products, in the case of sales contracts, or:
(i) where the consumer orders in a single order multiple products to be
delivered separately, the day on which the consumer or a third party, other
than the carrier and indicated by the consumer, takes physical possession of
the last product;
(ii) in the case of delivery of a product consisting of several lots or
parts, the day on which the consumer or a third party, other than the carrier,
and which is indicated by the consumer, takes physical possession of the last
product or part;
(iii) in the case of contracts for the periodic delivery of products for
a specified period, the day on which the consumer or a third party, other than
the carrier and which is indicated by the consumer, takes physical possession
of the first product;
Unless
the Seller has offered to collect the products himself, the consumer returns
the products or hands them to the Seller or to a person authorized by the
Seller to receive the products, without undue delay and within 14 days from the
date on which he communicated The seller's decision to withdraw from the
contract.
The
deadline is met if the products are returned by the consumer before the
expiration of the 14-day period.
The
consumer only bears the direct costs of returning the products, unless the
Seller agrees to bear those costs or the Seller has not informed the consumer
that these costs must be borne by the consumer. In the case of off-premises
contracts, in which case the products were delivered to the consumer's home at
the time of the conclusion of the contract, the Seller takes over the products
at his expense if the products, by their nature, cannot be returned normally by
post.
The
consumer is only responsible for the diminution of the value of the products
resulting from their handling, other than what is necessary to determine the
nature, characteristics and functioning of the products.
Return of products
workpage.ro
offers the possibility to return the products within 14 days in the following
situations:
·
Product that does not comply with the specifications on the site. If the
ordered product proves not to comply with the specifications in the offer, the
Consumer may request its return for replacement or full refund of the value.
The possibility of return is NOT granted to products that have
non-functionalities due to improper handling and / or installation, use not in
accordance with the instructions for use, changes in the original condition of
the product, natural influences or improper storage. If the replacement is
agreed with a product of a higher value, the consumer will pay the difference,
respectively if the value is lower, the consumer will receive a partial refund
up to the value of the replacement product.
The
return and transport costs for the replacement product, if any, are borne by
workpage.ro if the product has non-conformities resulting from the
manufacturing process, handling and packaging until delivery to the customer.
In any other situation the transport costs for the initial return to the Seller
and the eventual transport back to the Consumer are borne by the Consumer.
Products
that cannot be returned for reasons of health protection or hygiene and that
have been unsealed by the Consumer will not be accepted as a return. In the
case of products that show signs of use, based on a service report, the
Consumer will be refunded the value of the product from which the value of wear
will be deducted (which exceeds the normal wear and tear, determined by the
product test).
·
Products that were delivered incorrectly or without all the related components
/ accessories. The delivery of other products than those requested must be
reported to the representatives of workpage.ro, and the Consumer will refuse to
receive the product. The consumer can request its return for replacement, and
if the product is no longer in stock, he can opt for replacement with a similar
product or full refund of the value. If the replacement is agreed with a
product of a higher value, the consumer will pay the difference, respectively
if the value is lower, the consumer will receive a partial refund up to the
value of the replacement product.
Return
and shipping costs for the replacement product, if any, are borne by
workpage.ro.
The
renunciation of the purchase within 14 days from the receipt of the product is
applicable only to the individual consumer customers who have purchased the
product at a distance respecting the conditions of the Emergency Ordinance no.
34/2014 on consumer rights in contracts concluded with professionals, as well
as for amending and supplementing some normative acts (Right of withdrawal).
The deadline is met if the products are sent back before the expiration of the
14 calendar day period.
Products
purchased by a legal entity can be returned within 2 days of purchase only if
they have manufacturing defects or if they are defective.
The
consumer has the right to notify the trader in writing that he renounces the
purchase, without penalties and without invoking a reason, within 14 days from
the receipt of the product or, in the case of services, from the conclusion of
the contract.
The
conclusion of the sale-purchase contract takes place at the time of issuing the
fiscal invoice (this document takes the place of the contract according to
Romanian legislation) and not when placing the order or sending by email (or
other means of communication) the automatic confirmation of receipt of the
order.
Returned
products must be in the same condition in which they were delivered (have all
the accessories and documents that accompanied them at the initial delivery,
without physical changes, blows, scratches, shards, shocks, traces of use and /
or interventions unauthorized, etc.).
The
refund of the value of the returned products will be made within 14 days from
the date of withdrawal after checking the condition of the returned products,
and is possible by bank transfer or in any of the Workpage stores. The refund
will not include the cost of the initial transport if the purchase benefited
from this facility (this being borne by the Consumer).
If
the refund of products or a product, in the case of orders with multiple
products, from an Order that benefited from free shipping causes the total
value of the initial order to fall below the value eligible for free shipping
from the total value to be refunded, the value of the shipment will be
retained. initial.
In
order to exercise your right of withdrawal you must inform us of your decision
to withdraw from this contract, using an unequivocal statement sent by e-mail /
mail.
·
E-mail address for communication of notifications: administrator@workpage.ro
·
Postal address for return: Workpage - Str., Postal code 077190, city Voluntari,
Ilfov
The
provisions of GEO 34/2014 apply in addition.
Product warranty
All
products sold by the workpage.ro site benefit from warranty conditions in
accordance with the legislation in force and the commercial policies of the
producers. The products are new (except for resealed products if applicable),
in the original packaging, as appropriate, and come from sources authorized by
each manufacturer.
In
the case of products sold and delivered by workpage.ro, the warranty
certificates are issued by workpage.ro for all product categories. The lack of
the product warranty certificate must be reported within a maximum of 48 hours
from the receipt of the goods at the address administrator@workpage.ro or at the telephone number
021.123.456 between Monday and Friday from 09.00 to 18.00. Any subsequent
referral will not be considered.
The
warranty certificate can be checked here.
Communication with the User / Buyer
The
assumed official communication of the User / Buyer with workpage.ro can be done
through the contact data in the Contact section depending on the specifics of
the communication and by posting the opinions regarding the products in the
product comment areas.
Workpage.ro
reserves the inalienable right to exclude or ignore from official channels of
communication, opinions or addresses that contain insults or inappropriate
language.
The
seller has full freedom to manage the information received without having to
bring justifications for it.
The official assumed communication of the Seller with the User / Buyer will be made through the contact data provided by them. if the User / Buyer does not provide a minimum of information (at least a valid telephone number) in order to be contacted, the Seller is not obliged to take additional steps to identify him and gives him the right not to respond to requests respectively or not to honor the orders registered with incomplete data.
The
seller is not responsible for the damages created as a result of the
non-functioning of workpage.ro for any reason, as well as for those resulting
from the impossibility of accessing certain links published on the site.
Fraud
The
user undertakes to access and use workpage.ro for purposes and by means that do
not constitute an abusive use.
Any
attempt to access the personal data of another user, to modify the content of
the site or to affect the performance of the server on which the site runs,
will be considered an attempt to defraud the site and will entitle workpage.ro
to to request the competent bodies to initiate criminal proceedings against the
person or persons who attempted these acts.
Major
force
Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to a force majeure event. Force majeure is the unpredictable event, beyond the control of the parties and which cannot be avoided as it is defined by the Romanian legislation in force at the time of the force majeure event.
Applicable Law and Jurisdiction
This
document is subject to Romanian law.
Any disputes between workpage.ro and Users / Clients / Buyers will be settled amicably or, if this resolution will not be possible, will be resolved by the competent Romanian courts.
See
also the Privacy and Data Security Policy.
WORKPAGE.RO